RETURNS OR EXCHANGES PRODUCTS

HOW TO MAKE A RETURN?

An article is not in your size? You chose the wrong color?

Don't panic you can return your item via Colissimo within 14 days following these conditions:

1 - Not to exceed 14 days from the date of receipt of Cutter command.

2 - The articles must be returned in new condition and must contain no trace, same for packaging.

3 - error of our pars on the command, all costs will be at our expense (Exchange product only), except otherwise.

4 - Make you account Dine Style, and then select "History of orders"

5. Select the command concerned by clicking 'Détails'

6 - Lower, check the articles concerned by the return, then click on 'Generate a return'.

7 - Do not forget to specify the reason for the return and to indicate what you want (Exchange or refund).

8 - Your return request is created and you no longer have to wait validation on our part. 

9 - Once the status of your return is on "waiting for the package", please print the return label (this is a good of return to put inside the package, that has nothing to do with a mailing label).

10 once the return has been accepted, Pack items in a package with the return label that must be imperatively sent to this address: 

SAS DINE STYLE

Mr or Mrs Laslaa

13 residence brewery

62950 Noyelles Godault

IMPORTANT: If any of these conditions is not met, the return will not be tolerated.